The TWB lobby revamp aimed for a welcoming and functional hub. Staff now greet visitors, answer questions, and keep the space sparkling. Tenants receive support with rentals, equipment, and in-house organizations. Departments benefit from streamlined reception, mail sorting, and event assistance. Fingerprint services are efficient, and safety is paramount with access control and conflict resolution. This transformed lobby is the heart of TWB’s mission, beating with efficiency and care.